We use multiple rates for caregivers based on client care needs and some incentive rates for last minute coverage. The recent change to assigning 1 base rate in the caregiver profile along with the removal of the rate assignment field in the shift assignment does not work. Yes it can be changed in payroll however in many cases a scheduler may be authorized to provide an incentive rate, etc to staff last minute shifts. They only use it IF needed so they need to be able to update the rate upon shift assignment as needed verses trying to send this over to our payroll section who has to manually update it after the fact.