Overview
Looper, your AI-powered assistant, is now available to caregivers in the Careswitch iOS and Android apps. Instead of tapping through multiple screens to clock in, view shifts, or check care plans, you can now simply chat with Looper in plain language to get things done.
What’s New
1. Conversational Assistant
Ask Looper questions in your own words and get instant, context-aware responses. It remembers what you’re talking about, so you can say “What about tomorrow?” right after checking today’s schedule.
2. Shifts & Clock In/Out
Use Looper to:
- See today’s and upcoming shifts
- View shift details and check if you’re clocked in
- Clock in and out directly from the chat
When you clock in or out, Looper automatically handles location checks and required signatures, prompting you for any notes or explanations needed for compliance.
3. Care Plans & Tasks
Looper makes care plan follow-through easier:
- View the care plan for your current shift
- Record completed tasks and update progress
- Undo or correct task entries directly through chat
- Generate care summaries from care task data
4. Directions & Client Info
Need to get to your next visit? Ask Looper for directions and open one-tap links to Apple Maps or Google Maps from your client’s address.
5. Visual & Multilingual Support
- Images: Attach photos (e.g., a care instruction sheet or a piece of equipment) and ask Looper clarifying questions.
- Languages: Ask questions in the language you’re most comfortable with while still producing clear English records for documentation and payers.
Why This Matters
- Faster shifts: Handle schedule checks, care plan updates, directions, and clock actions in one conversation instead of jumping between screens.
- Fewer mistakes: Location validation, signatures, and required notes are built into the clock in/out flow, helping avoid missed documentation.
- Easy to use: No training or special wording required—talk to Looper like you would a coworker.
- Compliance by default: Geofencing, timing explanations, and signatures are enforced when needed, supporting your agency’s policies.
How to Use Looper
- Open Looperfrom the navigation tab in the Careswitch mobile app.
- Ask natural questions, like:
- “What shifts do I have today?”
- “Clock me in for my shift with John.”
- “Show me the care plan for my current client.”
- “I need directions to my next shift.”
- Attach photosby tapping the “+” icon to take a photo or select one from your library.
- Follow the promptswhen clocking in or out—Looper will guide you through any required location checks, signatures, and explanations.
Tip:
Adding context helps Looper act faster and more accurately. For example, say “Clock me in for my 2pm shift with Sarah Johnson” instead of just “clock in.” Screenshots
- Getting shift details
- Getting directions to a shift
- Clocking-in and clocking-out of a shift
- Recording care tasks
- Using pictures to get instructions
